Tag Archives: Philly entrepreneurs

THE CUSTOMER WHO NEVER COMES BACK

El cliente que nunca vuelve
What to Do When Someone Walks Away Without Buying (and Doesn’t Tell You Why) You know that feeling, right? Someone walks into your store, you greet them with a smile, show them what you offer… and after a few minutes, they leave with a polite “I’ll think about it”. But deep down, you already know—they’re

THE WAY YOU SPEAK: IT CAN SELL… OR SCARE OFF

ARTÍCULO: Tu forma de hablar vende o espanta
Phrases that shut doors (and how to replace them) Let me tell you something I’ve seen over and over again with small businesses here in Philly: 💬 Sometimes, you don’t lose a sale because of your product. You lose it because of how you talk about it. There are phrases that — without realizing —

LEARN TO LISTEN TO YOUR CUSTOMER

Aprende a escuchar al cliente
What they say… without saying it Has this happened to you? Someone walks into your store, looks around, asks a question, nods, even smiles… But in the end? They walk away without buying. And you’re left thinking: “What went wrong? They seemed interested…” 👉 Here’s the truth: Sometimes your customer is speaking loud and clear