Tag Archives: service value

DIFFICULT CLIENTS: HOW TO RESPOND WITHOUT LOSING YOUR SMILE (OR YOUR PROFIT)

Clientes difíciles: cómo responder sin perder la sonrisa ni el dinero
We’ve all had that client. The one who wants everything discounted. The one who keeps asking for prices but never values your work. The one who says: “I can get it cheaper somewhere else.” 😅 Sound familiar? Don’t worry — you’re not alone. In Philadelphia, especially among small Latino-owned businesses, these clients show up more