We’ve all had that client. The one who wants everything discounted. The one who keeps asking for prices but never values your work. The one who says: “I can get it cheaper somewhere else.” 😅 Sound familiar? Don’t worry — you’re not alone. In Philadelphia, especially among small Latino-owned businesses, these clients show up more
Category Archives: Sales / Customer Experience
Picture this: a customer walks into your business in Philadelphia and asks for “just a quick piece of advice” or “a free sample, no strings attached.” You, with the best intentions, spend 15, 20, even 30 minutes helping them, sharing your knowledge, smiling. The customer leaves grateful… but without buying anything. Has that ever happened
Has this happened to you? You’ve worked hard, opened your business with excitement, posted on social media, opened your doors with a big smile… And yet, hours and days go by — and no one buys. Or if they do, it’s not enough. Trust me, you’re not alone. I’ve been there. And the hardest part




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